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Privacy Policy/Terms & Conditions


Updated April 14, 2009

Moksha Yoga Richmond Hill takes the issue of security and privacy seriously. We respect our visitors right to both their privacy and security of their data. To that end, we collect and use information throughout our website only as disclosed below.  By using our website and making online purchases you agree to all terms and conditions.


PRIVACY POLICY

Personally Identifiable Information:

Moksha Yoga Richmond Hill collects personally identifiable information from you only with your knowledge and consent.

When you fill in our waiver form, email addresses and phone numbers are collected and used to respond to your inquiries and to communicate with you regarding your account, belongings, or any other important information concerning your participation in classes at Moksha Yoga Richmond Hill.

Moksha Yoga Richmond Hill uses the services of two leading Software companies, Mind Body Online (www.mindbodyonline.com) and Moneris Solutions (www.moneris.com) for web scheduling, registration, order processing and online payments. Please visit their website to acquire information about the companies and their Privacy Policies.

When you make a purchase through MindBody Online, they ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card.

MindBody also requires you to create an account by providing your email address and designating a unique access password for future access to your account information. Creating this account allows MindBody to save your billing information so you won’t have to fill out that information again the next time you make a purchase on their site. For your privacy and security, credit card numbers are not stored in the MindBody system.

Moksha Yoga Richmond Hill also collects your name and email address if you sign up for our email newsletter. (For more on how we handle this information, please click here.)


Non-Personally Identifiable Information:

We collect non-personally identifiable information from you in order for us to better understand how our website is used. Information about a user's visit is logged, however your IP address is never referenced to personally identifiable information. Usage statistics are gathered in a non-intrusive manner. The log files are private documents and are primarily used by the server administrator for error notification, server administration and to monitor website performance. Occasionally, portions of the log files may be viewed by others for the purpose of server administration, security or when required by law.


Cookies:

When you visit Moksha Yoga Richmond Hill, small text files known as "cookies" may be stored on your computer's hard drive. We customize certain Web page content based on your browser-type or other information provided by our cookie. Moksha Yoga Richmond Hill does not use cookies to retrieve personal information about you from your computer. If you reject the cookie, you will still be able to browse our site; however, you may not be able to use the MindBody site to purchase classes. This is because cookies are required by the shopping cart to retain the necessary information to process your order.


Is information shared with third parties?

We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for any purposes. Under no circumstances will your personal information be disclosed to any third party unless we seek your express consent or are required to do so by law.


Moksha Yoga Richmond Hill Mailing List:

When you sign up to our email mailing list, we will use your email address to send you a monthly newsletter containing new schedules, holiday hours and info on any events or promotions we are offering. Mid/ month reminders may also mailed as workshop registration deadlines approach.  

Each newsletter will contain simple instructions on how to unsubscribe (opt-out) from the newsletter list. Each newsletter will also contain a link that will allow you to log in to the email system and change the current data so that you are always in control of the information you provide.

We are staunch supporters of the Canadian Federal Privacy Legislation. We never exchange, lend or sell our email mailing list to anyone! Information submitted to us is only available to employees managing this information for purposes of sending you emails and to contracted service providers for purposes of providing services relating to our communications with you.

Email statistics are monitored in order to ensure that the mailings are relevant for you. We will never share, sell, or rent this information to anyone. This information is only used for our own internal purposes.


Linking to other websites

Moksha Yoga Richmond Hill sometimes provides links to other organizations' websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of that website. When you provide information at one of those sites, you are subject to that site's privacy policy. We encourage you to read that website's policy before submitting any information if you have concerns about how information may be collected or used.


TERMS AND CONDITIONS

The following terms and conditions relate to purchases made through MindBody Online:

  1. ALL Class pass purchases are non-refundable and non-transferable.
  2. Class passes are good at Moksha Yoga Richmond Hill only and cannot be used at any other Moksha studios.
  3. Workshop deposits and payments are non-refundable one week prior to the workshop date, unless otherwise stated.  
  4. Refunds cannot be processed online, please contact the studio directly.  
  5. There are no expiry dates on class cards.
  6. Unlimited monthly/ yearly passes expire according to type of pass and the date of purchase.
  7. 5, 10, 20 and 30 Class cards are non-transferable and cannot be shared.  
  8. 40 and 50 class cards can be shared by partners or families (immediate family only). Please contact us directly to set up a family pass before purchasing one online. All pass users must be registered under the pass before activation. 
  9. All transactions are processed in CAD


Privacy Policy and Terms & Conditions changes

Moksha Yoga Richmond Hill may deem it necessary or appropriate from time to time to modify this privacy policy to reflect changes in the way Moksha Yoga Richmond Hill collects or uses information or changes in privacy-related laws, regulations, or industry standards. Accordingly, Moksha Yoga Richmond Hill reserves the right to change this privacy statement at any time by posting the revised policy on this site. Information will be handled according to the privacy statement in effect at the time the information is used. Moksha Yoga Richmond Hill also reserves the right to alter the terms and conditions and prices at our discretion. If we make any significant change to this policy, we will provide notice of the change on this website.


Whom do I contact with questions?

If you have any questions or comments about this Privacy Policy or our Terms & Conditions, please email us, call us at 905.881.0010 or write to us at:

Moksha Yoga Richmond Hill
1455 16th Ave., unit #10
Richmond Hill, Ontario
L4B 4W5

Please remember to include your postal address, email address and phone number with your correspondence.